megaperya Privacy Policy for Philippine Players

When you register a megaperya account, we collect the personal information you submit directly — including your full name, date of birth, email address, mobile number, and preferred payment details such as your GCash or Maya wallet number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years for Philippine players, and set up your account correctly on the platform. We also collect information you provide when you contact our support team, submit a withdrawal request, update your account profile, or respond to any optional surveys we may run from time to time. All information you submit is stored securely and used only for the purposes described in this Privacy Policy. You are responsible for ensuring that the information you provide is accurate and up to date, as errors in your registration details can affect your ability to withdraw funds or complete identity verification.

When you visit and use the megaperya platform, certain technical data is collected automatically to help us deliver a stable, fast, and personalised experience to every Filipino player. This includes your device type, operating system, browser version, IP address, session duration, pages visited, and the actions you take within the platform such as games played, bets placed, and bonuses activated. We use this data to monitor platform performance, detect unusual activity that may indicate fraud or unauthorised access, and continuously improve the mobile experience for players across the Philippines. Automatic data collection also helps us understand which features are most valued by our players so we can prioritise improvements that genuinely matter. This data is analysed in aggregate where possible and is not used to build individual profiles for sale to external advertisers or third parties.

All deposit and withdrawal transactions on the platform are processed through secure payment channels, including GCash, Maya, and other Philippines-compatible payment methods. When you initiate a financial transaction, we collect the transaction reference number, amount, timestamp, and the payment method used — this information is necessary to process your request, resolve any disputes, and maintain accurate financial records as required by applicable Philippine regulations. Full payment instrument details such as card numbers or e-wallet PINs are never stored directly on our servers; these are handled by your payment provider using their own security infrastructure. Transaction records are retained for the period required by law and are accessible to you through your account history at any time. If you believe a transaction on your account was made in error, you should report it to our support team immediately so the matter can be investigated promptly and fairly.

megaperya does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on the platform. We share your data only in the limited circumstances described here: with identity verification and payment processing partners who need access to specific data fields in order to complete the services they provide on our behalf; with regulatory or law enforcement authorities in the Philippines when we are legally required to disclose information; and with technical service providers who assist in operating and maintaining the platform, all of whom are bound by strict data processing agreements. When we share data with third-party service providers, we share only the minimum information necessary for them to perform their contracted function, and we do not permit them to use your data for any other purpose. Any third party that receives personal data from megaperya is required to handle it in accordance with applicable Philippine data protection law and industry security standards.

The security of your personal information is one of our highest operational priorities, and we invest continuously in the technical and organisational measures needed to protect it. The platform uses industry-standard Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers, ensuring that your login credentials, personal details, and payment information cannot be intercepted in transit. Access to personal data within our organisation is restricted on a strict need-to-know basis — only staff who require access to perform their specific role can view player records, and all such access is logged and audited. We conduct regular security assessments to identify and address vulnerabilities before they can be exploited, and we have incident response procedures in place to act quickly if a breach is ever detected. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authority in accordance with the timeline and method required by applicable law.

As a player based in the Philippines, you have rights over your personal data that are protected under Philippine law, and megaperya is committed to honouring those rights in full. You have the right to access a copy of the personal data we hold about you, to request corrections to any information that is inaccurate or incomplete, and to request the deletion of your data in circumstances where we no longer have a lawful basis for retaining it. You also have the right to object to certain types of data processing, to request that we restrict how we use your data while a complaint is being investigated, and to receive your data in a portable format where this is technically feasible. To exercise any of these rights, you can contact our support team through the Help section of the platform or by emailing [email protected] — please include your registered account name and a description of your request so we can respond efficiently. We aim to acknowledge all data rights requests within 72 hours and to resolve them within the timeframe required by applicable Philippine data protection legislation. If you are not satisfied with how we handle your request, you have the right to raise a complaint with the National Privacy Commission of the Philippines.

We retain your personal data for as long as your account remains active and for such additional period as is required to comply with our legal obligations, resolve disputes, and enforce our agreements — the specific retention period for each category of data is determined by the applicable regulatory requirement in the Philippines. When data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. This Privacy Policy may be updated from time to time to reflect changes in our data practices, applicable law, or the services we offer, and the effective date at the top of the page will always indicate when the most recent revision was made. We will notify registered players of material changes through the platform's standard communication channels before the updated policy takes effect. We encourage you to review this page periodically so you remain informed about how your personal information is being handled. If you have any questions about this policy or how it applies to your account, our FAQ page has additional guidance and the support team is always available to help.